Safety Data Sheet
Click here to view Safety Data Sheet.
General
Is the briteOWL® powered by battery or electricity?
During normal conditions, the ® uses electricity to operate. The unit only operates via battery power when the power goes out. It immediately recharges itself, and gets ready for the next outage once power is restored.
Why does my briteOWL® flicker?
The photocell in briteOWL® turns the nightlight on and off based on the amount of ambient light in the room. Flickering is more common in rooms with a large window that allows natural light into the room, and occurs more often during sunrise or sunset. There are some levels of light that may confuse the unit, but it should only last for a few minutes.
My briteOWL® doesn’t light up during a power failure...
Follow the directions and uninstall the unit. Look in the upper right-hand corner of the outlet cover, and be sure the plastic tab has been removed.
Does briteOWL® work with all decora outlets?
briteOWL should work with most STANDARD decora outlets. briteOWL will not work with decora plates that are not standard, such as: GFCI, toggle switches, USB, or other decora shaped outlets that perform other functions.
My briteOWL® makes a humming noise. Should I uninstall it?
The “humming” sound is the power inverter component which takes the 110V A/C and converts it to DC voltage for the circuit to operate. The briteOWL® is receiving noise interference from the A/C circuit. The noise could be from another appliance such as a microwave, lamp, television, etc… This line noise is common and not a safety concern for the briteOWL®. To correct, simply relocate the briteOWL to a different outlet that is on a different circuit.
What are the product specs?
Click here to view product specs.
The battery died, now what?
If the battery is completely drained, it will not charge while the DIP switch is in the “on” position. Follow the instructions that came with the unit and remove it from the outlet. Move the DIP switch to the “off” position and reinstall the briteOWL®. Allow the briteOWL® to charge for 30 minutes, and then follow the same procedure as before to move the DIP switch back to the “on” position. You may have to do this when you first receive the outlet cover or after any major power failure that lasts more than 5 hours.
Does briteOWL® have to be installed with the light facing the same direction as the ground plug?
Currently briteOWL® must have the light facing in the same direction as the ground plug on the outlet. Owl Power Solutions will have units that will face the other directions soon.
My briteOWL® doesn’t turn on while and I have electricity...
Unscrew and remove the unit from the outlet (be sure to follow the instructions that came with the unit or click here to download a copy). Examine the DIP switch in the lower, left-hand side of the back of the unit, and make sure it is in the “on” position (to the right).
Does briteOWL® work on GFCI outlets?
Currently briteOWL® will not work with GFCI outlets. We hope to have CFGI units soon.
Are you UL certified.
Yes, we have all required UL and FCC certifications.
How do I change the battery?
The original briteOWL® battery should last 7-10 years so that you do not have to replace it. Any time there is a power failure, and the unit operates off battery power, it will recharge automatically once power is restored.
How long will the LEDs last?
The LEDs should last between 7-10 years.
How long is your warranty?
We will replace your unit free of charge if it fails within 5 years. Click here to view about warranty.
What is the monthly cost to operate one unit?
We estimate that normal operations will cost $0.056 a month per unit.
What happens after 90 minutes in battery mode?
BriteOWL® was designed to provide light during the initial period of a power failure, those moments when you may be doing something that could result in an injury such as taking a shower or cooking in the kitchen. While briteOWL® will not prevent an injury, it may reduce the risk of them. When electricity is lost and briteOWL® turns on, you will be able to safely find a flashlight or lantern to add any additional light you may need. BriteOWL®, in battery mode, will shine at full intensity for 90 minutes, at which point the battery will continue to provide light until it is fully drained. While the battery drains, there will continue to be light, but the lumen level will noticeably fade.
Is this a kid’s toy? You have a picture of a kid playing with the light...
BriteOWL® is not a kid’s toy, it is a nightlight which can make a kid’s room feel safe from “the boogie man”. We put a picture of a young child on the website, because kids love nightlights and the briteOWL® offers a reliable light source in a child’s room that is fire safe and doesn’t hold the risk of burning a child. However, children should never be allowed to play with or around electricity.
This is not a toy. No one, especially children, should ever play with electricity!
For Customer Care Service :
(833) 201-9939
support@owlpowersolutions.com
Product Functionality & Usage
Can BriteOwl be used as a night light in addition to emergency lighting?
Yes, there is an optional dusk-to-dawn lighting feature that you can engage before installing. Please note once you install briteOWL you cannot change this unless you remove it.
How long will the light stay on during a power outage?
briteOWL provide 90 minutes at 50 lumens of light (very bright), then it slowly fades over the next 90 minutes.
Will it work in every room, or only certain types of outlets?
briteOWL will work on any standard decora or duplex style outlet, and does not work on GFCI or outlets with special functions such as USB charger. As long as the room as a standard outlet you can use briteOWL.
Does it require Wi-Fi or smart home connectivity to function?
There is currently no Wi-Fi feature. In the future we do plan on having those but they will have much more features.
Can I use it outdoors or in garages/basements?
briteOWL is not made for outdoor use, but it can be installed in garages and basements.
Installation & Compatibility
Do I need an electrician to install BriteOwl, or is it truly DIY?
briteOWL is easy to install by DIY’ers, but we do always recommend hiring an electrician when messing with electricity.
Will it fit with decorative or oversized outlet covers?
briteOWL is an outlet cover plate, it will not work with other cover plates.
What happens if my wall outlet is upside down or sideways—will it still work?
briteOWL’s lightbar is designed to be on the same side as the ground plug of an outlet. If the outlet is installed upside down then you would simply have to rotate the plate around, which means the light would shine upward.
Safety & Maintenance
Does it generate heat when in use?
briteOWL self charges when after lighting up after a power failure. The charging unit will cause the front of the plate to feel warm. This is safe and has been tested by UL.
What type of batteries are used, and how do I replace them?
The battery is internal and cannot be replaced.
Is BriteOwl UL-listed or certified for safety standards?
Yes, UL 514D, UL 1786
Reliability & Longevity
How long do the batteries typically last before needing replacement?
The batteries are rated for 500 charging cycles and should last between 8-10 years. You cannot replace the batteries.
What happens if the power goes out while I’m away—does it turn off automatically after a certain time?
If there is a power failure, and it is dark, briteOWL will light up to provide light. This will continue until the power is restored or the battery dies. This should provide enough time for you to find an alternate light source.
How durable is it if bumped or accidentally removed?
briteOWL is screwed into its final position. It cannot be accidentally removed. The plastic is pretty durable and fairly hard to break.
Will it work if the power flickers on and off multiple times?
yes
Special Situations
Can I take it with me when I move?
Yes, however, once it has been installed for a lengthy period of time the connection arms will become less elastic.
Does it work in RVs, cabins, or vacation homes?
As long as the outlet is a standard duplex or decora plug, yes.
Can I use it in outlets controlled by a wall switch?
briteOWL needs to be on a dedicated power line and not one controlled by a switch. If the switch is off the unit cannot charge and will always assume there is a power failure.
Purchasing & Warranty
Can I buy multi-packs for larger homes?
Our website offers discounts for larger purchases.
Do you offer discounts for bulk purchases (schools, care facilities, businesses)?
Absolutely. Please contact us at (833) 201-9939, or support@owlpowersolutions.com